1. Introduction & Overview
Welcome to Water Can Manager, a specialized software application and enterprise service engineered by AdsVise ("AdsVise", "we", "our", or "us"). This Privacy Policy applies to all versions of the Water Can Manager mobile application, web dashboard, APIs, and associated services (collectively, the "Services").
We respect your privacy and are committed to safeguarding the personal data of all users, including water plant owners/vendors, dispatch managers, delivery agents/drivers, and retail/corporate customers who receive water deliveries through our platform.
2. Information We Collect
To provide reliable water distribution, dispatch, and can-deposit tracking, we collect the following categories of information:
A. Information You Provide to Us Directly:
- Account Credentials: Full name, business/company name, mobile phone number, email address, and authentication credentials.
- Customer Delivery Details: Customer name, delivery address, apartment/floor details, contact phone number, and special delivery notes.
- Can Inventory & Transaction Records: Number of water cans delivered, empty cans returned, can deposit amounts, daily delivery logs, and payment modes (Cash, UPI transaction reference numbers).
- Support Communications: Messages, feedback, inquiries, or bug reports submitted to our customer care team.
B. Information Collected Automatically:
- Device & Log Data: Device model, operating system version, unique device identifiers, IP address, app version, network state, and crash analytics.
- Usage Analytics: Features accessed, buttons clicked, sync times, and app performance metrics to ensure zero disruption during delivery runs.
3. Device Permissions & Specific Purposes
The Water Can Manager app may request access to certain device features. These permissions are strictly required for operational functionality:
- Location (Precise GPS & Approximate): Used by delivery agents to view customer delivery addresses on map navigation, calculate optimal multi-stop routes, and verify delivery completion at the customer's doorstep.
- Camera & Photos/Storage (Optional): Used solely to allow delivery personnel or admins to capture proof of delivery (e.g. signature, can drop photo) or scan QR codes on water cans/delivery slips.
- Notifications: Used to dispatch real-time order alerts, route assignments, inventory threshold warnings, and customer payment updates.
- Phone / SMS (Optional): Allows drivers to initiate calls or send automated WhatsApp/SMS delivery confirmation receipts directly to the recipient customer.
Google Play Policy Notice: Background Location Usage
For delivery personnel and driver accounts, Water Can Manager may request background location access during an active, logged-in delivery shift. This background data is used strictly to provide real-time fleet visibility to the distributor dispatch manager and to accurately compute route fuel efficiency. Background tracking is immediately terminated when the driver clocks out or ends the delivery run. We do not track location outside of active delivery duties, and we NEVER sell location data.
4. How We Use Your Information
We process collected data exclusively for genuine business and operational purposes:
- To manage customer water subscriptions, generate digital monthly attendance cards, and prevent loss of reusable 20-litre cans.
- To dispatch daily delivery run-sheets to drivers and optimize driving routes.
- To provide instant delivery receipts, payment links, and billing summaries via SMS or WhatsApp.
- To detect and prevent fraudulent entries, multiple unaccounted can shortages, or unauthorized account access.
- To maintain app reliability, release security patches, and deliver technical support.
5. Data Sharing & Third-Party Disclosure
AdsVise does not sell, rent, or trade your personal or business data to advertisers or data brokers under any circumstances.
We only share data with trusted third-party service providers under strict data-protection agreements:
- Cloud Hosting & Databases: Secure cloud servers (e.g. AWS, Google Cloud, Supabase) with encrypted storage.
- Communication & SMS Gateways: Transactional SMS and WhatsApp Business API providers to deliver order receipts.
- Payment Processors: RBI-authorized payment aggregators (e.g. UPI, Razorpay) when online payments are enabled. Payment credentials are handled directly by PCI-DSS compliant gateways.
- Legal Compliance: We may disclose information if required by a valid law enforcement subpoena, court order, or governmental mandate.
6. Data Security & Storage
We implement industry-standard administrative, physical, and technical safeguards. All data transmission between the mobile application and our servers is encrypted using TLS 1.3 / SSL. Sensitive database records are protected by AES-256 encryption at rest and role-based access controls (RBAC).
7. User Rights, Account & Data Deletion
Every user retains full control over their personal data. Depending on applicable laws (including GDPR and Indian Data Protection frameworks), you have the right to:
- Access and export a copy of your customer or transaction records.
- Request correction of inaccurate phone numbers, addresses, or ledger entries.
- Request complete deletion of your account and personal data from our systems ("Right to Erasure").
How to Request Account & Data Deletion (Play Store Compliance)
If you wish to delete your Water Can Manager account, delete your delivery profile, or erase your business records from our database:
- Email us at: digitaladsexpresso@gmail.com
- Subject Line: Water Can Manager - Account & Data Deletion Request
- Include: Registered Mobile Number, Business Name, and Reason for deletion.
Our privacy team will verify the request and permanently delete your account, personal data, and delivery logs within 48 to 72 business hours, providing written email confirmation upon completion.
8. Children's Privacy
Water Can Manager is an enterprise business software for commercial water vendors and adult subscribers. The app is not directed at or intended for children under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to This Privacy Policy
AdsVise reserves the right to update this policy periodically to reflect platform enhancements or changes in regulatory obligations. In the event of material modifications, we will notify users through an in-app banner or via email prior to the changes taking effect. Continued use of the Services after updates constitutes acceptance.
10. Contact Us & Grievance Redressal
For any privacy inquiries, data deletion requests, or regulatory clarifications regarding Water Can Manager, please contact our Data Protection & Grievance Officer:
- Product: Water Can Manager
- Parent Organization: AdsVise / AdsVise Marketing Intelligence
- Official Website: https://adsvise.in
- Support & Privacy Email: digitaladsexpresso@gmail.com
- Jurisdiction: India